Yolanda Hardy

Yolanda Hardy

Intake Specialist



Biography

Yolanda Hardy has over 20+ years of strong customer service. 12 of those years have been dedicated to personal injury as a communications and interview specialist at a prominent third-party reporting agency working with clients, employers, and insurance agencies.

As the first point of contact, Yolanda engages with each client answering questions and compiling accurate detailed information while providing client confidentiality. She is focused on quality and ensuring each client’s satisfaction is met. Yolanda believes that everyone has a story, and it is her duty to listen clearly with empathy and compassion.

These attributes helped prepare Yolanda for her current role in communicating and working with a devoted team to maintain high levels of customer service by gathering all the infomation about the client and evidence needed to move forward with their case. She likes to leave the client full of understanding about laws and our firm’s procedures.

In Yolanda’s personal life, she is God fearing and have a family first attitude. She loves trying new things and learning about different cultures, walking in beautiful parks enjoying nature, festivals and being amongst inspiring people.

Testimonials

"Bethaney was instrumental in handling my personal injury case. Within two hours of calling her firm, she met me at Grady Memorial Hospital. From that moment on, she was always a phone call away. Bethaney was patient and updated me continuously on my case while handling multiple insurance companies. For anyone who is in need of a great personal injury attorney that will handle everything smoothly should consider Bethaney Embry."
Malina
"The Embry Law Firm is exceptional, and straightforward. Bethany came to the hospital to check on me and made sure me and family were a priority though out the entire process. She told me what to expect from day 1 and followed through on what she said. I was very pleased with the performance of her as well as her staff. I would definitely recommend her."
Viondi White
"Professional, articulate, knowledgeable, and truly an asset to the legal profession. She handled my case quickly and I am very pleased with the results."
Chiquita

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